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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Sales
- Telemarketing, teleassistance
- Tourism, hotel business and catering
- Transport, logistics
Professional experience
Experience in the following industries :
- Call centers, hotlines
- Tourism, leisure activities
Professional experience
- reservation and travel agent
- Green land tour and travel
- 11.2019 - 10.2020
- my work experience in green land was reserving hotel accommodations, travel itinerary and advising on the rules of the flight. and assigning and renting car for city tour.
- call center agent
- Hybrid design (Ride)
- 04.2019 - 05.2021
- taking inbound and outbound calls. solving clients complains and putting every clients name phone number and other additional information to company server. and training new call center agents(employees)
- travel agent
- Sol gate travel agency (Guzo Go)
- 02.2021 - 02.2022
- booking, issuing, refunding and exchanging tickets as per clients wish and advising flight rules, PCR test and travel insurances and other documents that needed to be full filled.
- Travel agent and Portal Admin
- MBFAM(bookingsinn.com)
- 09.2021 - 05.2022
- Communicating with Flight, hotel and Activities API suppliers when their is glitches happening in the booking portal. and training local travel agents how they can properly use bookingsinn.com portal and collecting KYC documents from local travel agents.
- B2B2C hotel and travel agency sales consultant
- Flo cash (Flo travel)
- Since 06.2022
- My main responsibility is Developing Target mix Plan , Marketing Proposal , Go to Market Deliverables and Managing Events like Training for local travel Agents, local Tour operators about how they can use Flo travel plat form or booking engine properly. and Onboarding Agents to Flo travel portal and uploading KYC documents of Agents to the portal.
- Tour Guide
- Africa Unbound Museum
- Since 07.2022
- Welcoming visitors and Guiding and showing every thing in the Museum to the visitors .
Skills
-Scheduling and planning tasks
-Ability to perform under pressure
-Ability to work with in a team.
-Can express one self and speak clearly and loudly, and maintain a positive tone.
-I am well experienced in Managing Ms-office soft ware and Monday.com
-Customer engagement
Education
Education level : College
- Ethiopia airlines Aviation Academy
- 09.2017 - 03.2019
- -sales and marketing of flight, hotel and tour packages. -how to handle customer service
Foundation in travel and tourism with Galileo
Key Skills
- Booking
- Customer Service
- Sales
- Tourism
Languages
- Amharic
- Native
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Addis Ababa - Afar - Amhara - Awasa - Benishangul-Gumuz - Dire Dawa - Gambela - Harari - Oromiya - Somali - Tigray - International
- Place of residence : Addis Ababa
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
- Last updated : 06.11.2023
- Total views CV : 158
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